FAQ — MCPHILL Engineering Ghana

Question 1

Where does MCPHILL Engineering operate?

Accepted Answer

We are based in Tema and serve clients across all regions of Ghana — from Accra and Kumasi to Takoradi, Tamale, and beyond. No job is too far.

Question 2

Are your engineers certified?

Accepted Answer

Yes. All our engineers are certified and licensed professionals with extensive hands-on experience in AC systems and electrical installations. We comply fully with Ghana Standards Authority requirements.

Question 3

How do I get a quote?

Accepted Answer

You can request a free, no-obligation quote through our online quote form, or call us directly on +233 208 512 060. We typically respond within 24 hours.

Question 4

Do you offer emergency callouts?

Accepted Answer

Yes. We offer same-day emergency response for AC breakdowns and urgent electrical faults. Call us on +233 208 512 060 and we will dispatch a technician as quickly as possible.

Question 5

What AC brands do you install?

Accepted Answer

We work with all major brands including Daikin, Midea, LG, Samsung, Hisense, Panasonic, and more. We can advise on the best brand and model for your space and budget.

Question 6

How long does an AC installation take?

Accepted Answer

A standard split-unit installation typically takes 2 to 4 hours. Larger multi-unit or ducted systems may take a full day or more depending on the complexity of the pipe routing.

Question 7

Do you handle the copper pipe layout?

Accepted Answer

Absolutely. Professional refrigerant pipe layout is a core part of every installation we do. We offer both surface-mounted and fully concealed pipe runs for a clean, finished look.

Question 8

How often should I service my AC unit?

Accepted Answer

We recommend a full service at least once a year, ideally before the hot season. Regular servicing extends the life of your unit, maintains efficiency, and prevents costly breakdowns.

Question 9

What is included in an AC service?

Accepted Answer

Our standard service includes cleaning the filters and coils, checking refrigerant levels, inspecting electrical connections, testing the thermostat, and a full system performance check.

Question 10

Do you handle full building electrical installations?

Accepted Answer

Yes. We carry out complete electrical installations for new builds, renovations, and commercial fit-outs — including wiring, panel installation, distribution boards, and safety inspections.

Question 11

Can you upgrade my existing electrical panel?

Accepted Answer

Yes. If your current panel is outdated or undersized for your load, we can upgrade it to a modern distribution board that meets current safety standards and supports your power needs.

Question 12

Do you carry out electrical safety inspections?

Accepted Answer

Yes. We offer full electrical safety inspections for homes, offices, and commercial properties. We provide a detailed report and can carry out any remedial work required.

Question 13

How much does AC installation cost?

Accepted Answer

AC installation starts from GHS 200 depending on the unit type, size, and complexity of the pipe layout. Request a free quote for an accurate price for your specific project.

Question 14

Are there any hidden charges?

Accepted Answer

No. We believe in transparent pricing. Your quote will include all labour, materials, and any site-specific requirements. There are no surprise charges after the job.

Question 15

How do I book a service?

Accepted Answer

You can book online through our booking form, or call us on +233 208 512 060. Choose your service type, preferred date and time, and we will confirm your appointment.

Question 16

Do you offer maintenance contracts?

Accepted Answer

Yes. We offer annual maintenance contracts for both AC systems and electrical installations. Contract clients receive priority scheduling, discounted rates, and regular system health reports.

Frequently Asked Questions

Still Have Questions?